Field Service Engineer

Datum plaatsing:18-02-2021
Sector:Industrie
Regio:Utrecht
Opleiding:MBO

You come to work at a top global leader, manufacturing smart energy solutions. The company's broad range of products encompasses intelligent inverter and storage systems & revolutionary EV charger; by doing that, they are changing the way electricity is being produced and consumed around the world.

Given the significant growth across the residential and commercial solar sectors, are they looking now to engage a full-time Field Service Engineer in a Netherlands office to assist the customers with servicing, troubleshooting and upgrading deployed equipment.

Are you that techie with a heart for technology?

Become an ABC Professional.

What will you be doing?

  • Resolve issues over the phone with qualified personnel when on-site.
  • Replace or assist in replacing products at the field.
  • Propose alternative system designs to achieve better functionality of the system.
  • Travel to installers or end-user customers to provide service or provide emergency repair service (fix, replace, install inverters and optimizers, communication equipment, and SE accessories (CCG, sensors, metes, etc).
  • Assist in commissioning of residential or commercial Solar Systems.
  • Ensure that all qualifications remain up to date. These included. Driver’s license, certificates for tools.
  • Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors.
  • Manage the monitoring database of customer installations.
  • Run training sessions with SolarEdge customers.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Liaise with customers and EPCs to collect all necessary documentation and equipment requirements.
  • Write reports for every site visit and lodge them in the CRM. Resolve cases lodged from customers in CRM.

We expecting from a field service engineer to:

  • Electrical degree.
  • 2+ years of hands-on experience in a Technical role, including 1 year that is a customer-facing role.
  • Valid driver license.
  • Traveling to sites, predominately intra-state, but also nationally Excellent interpersonal skills. and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers.
  • Self-contained and self-organized working style.
  • Working at heights license.
  • Experience in products (inverters, optimizers, battery solutions) - an advantage!
  • Self-starter and a quick learner.
  • Customer-oriented with excellent communication skills.
  • Excellent interpersonal skills and proven ability to build rapport and establish/keep working. relationships with customers, partners, peers, and managers.
  • Ability to multitask in a very fast-paced environment.
  • Ability to read and interpret schematics with a good understanding of high voltage and measurement equipment.

Wordt jij onze nieuwe collega, dan bieden wij jou naast een marktconform salaris en standaard een premievrij pensioen een aantal persoonlijk samen te stellen mogelijkheden zoals:

  • Korting op het privé leasen van een auto
  • Extra vakantie/ ADV dagen
  • Opleidingsmogelijkheden.

Daarnaast vinden wij naast hard werken een leuke werksfeer en ontspanning ook erg belangrijk, daarom organiseren wij elk jaar diverse uitjes. Kortom, bij ABC zit je goed!

Geïnteresseerd in deze vacature?

Ons adres
ABC Professionals
Televisieweg 37
1322 AJ Almere
Contactpersoon
Kirsten Jonkers
06-42019305
kirsten@abc-professionals.nl
Kirsten Jonkers

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